Team work is essential for success in every area of business and the Enterprise. Not surprisingly, lack of it presents challenges to effective Sales & Operations Planning (S&OP). Individual targets and disjoint KPI's result in functional silos and inhibit information flow essential to a reliable Sales & Operations plan.
Fragmented data spread across various software does not help either. Using partial data or fragmented reports for planning can yield sub-optimal results and affect customer loyalty adversely. Real life demand is seldom linear. There is a tendency to respond to customers who make a lot of noise at the expense of customers who are of strategic importance and profitable accounts.